What Is Charisma?

What Is Charisma?

What is charisma?  Sooner or later almost everyone I coach asks me that question.  And it immediately leads to the next inevitable query:  How can I increase my own?   Charisma, as it is generally understood, is something you know when you see but you have a hard time putting your finger on or defining.  Some celebrities, […]

Dealing with Hostility as a Speaker

Dealing with Hostility as a Speaker

One of the interesting by-products of our world becoming more virtual over the past decade is that behavior which would never have been appropriate face-to-face is now leaking back into that world from the virtual one.  For speakers this development has a particularly interesting aspect:  audiences now feel more entitled to turn negative and to […]

How Our Virtual World Has Changed the Communication of Selling – Part Two

How Our Virtual World Has Changed the Communication of Selling – Part Two

This is the second installment in a three-part series adapted from my recent book, Can You Hear Me” How to Connect with People in a Virtual World.  In the first part, I argued that the internet and the mobile phone have fundamentally changed the sales cycle. Your potential customer is further along the sales journey; […]

Less Is More

Less is more. That’s the single most important public speaking rule of thumb.  When speakers make mistakes, it’s most often because they try to cram too much data into their talks, because they try to make too many points about the subject, or because they try to tell the audience everything they know about the […]