Emotion, Human Connection, and the Virtual World

Emotion, Human Connection, and the Virtual World

Recently I was reviewing some research on popular TED talks that found that the most successful speakers used more hand gestures, tonal variety, and smiling than the less successful ones.  A lot more.  More than twice as much, in fact.  Those speakers were rated as more charismatic than the other speakers, and more popular.  What’s […]

Why Executives Need to Become Intentional Communicators

Why Executives Need to Become Intentional Communicators

For executives with a public-facing role, the game has changed.  You can’t rely on common sense or instinct or winging it today as you once might have done.  With mobile phones and YouTube everywhere, you have to assume that your life as a leader is entirely transparent.  Leaders who rely on ad-libbing and improvisation risk […]

The Virtual World Is an Emotional Desert

The Virtual World Is an Emotional Desert

When humans communicate face-to-face, we do so with little conscious effort, most of the time. Even when language is a barrier, we can quickly get the gist of the idea through body language, facial expression, the emotion conveyed. When we communicate at a distance, virtually, the effort involved is considerable and the opportunities for miscommunication […]