The Problem with Online Feedback, Part 2

The Problem with Online Feedback, Part 2

Last time I talked about the differences between explicit and implicit feedback, how implicit feedback is missing from the virtual world, and the resulting difficulties with feedback online. Lacking the unconscious stream of emotional information that we receive automatically from other people face-to-face, online communication and feedback are much less robust, much less compelling, and […]

Coping with the Stress of Public Speaking

Coping with the Stress of Public Speaking

It’s no secret that public speaking is stressful for most people.  Helping people cope with that stress is something I spend a good deal of my professional life working on, through blog posts, books, speaking, and one-on-one coaching. In Power Cues, I talk about the importance of self-talk, self-training, visualization, and other such forms of […]

The Virtual World Is an Emotional Desert

The Virtual World Is an Emotional Desert

When humans communicate face-to-face, we do so with little conscious effort, most of the time. Even when language is a barrier, we can quickly get the gist of the idea through body language, facial expression, the emotion conveyed. When we communicate at a distance, virtually, the effort involved is considerable and the opportunities for miscommunication […]