When Good Speeches Go Bad

When Good Speeches Go Bad

Consider the standard, garden-variety, nails-in-the-forehead-boring business presentation.  A person wanders to the front of the room, nervous as an auditor in a gambling den.  People look up briefly from their mobile phones, and, seeing nothing of extraordinary interest yet, return to their texting, email and to-do lists.  After fumbling apologetically for a while with the […]

Emotion, Human Connection, and the Virtual World

Emotion, Human Connection, and the Virtual World

Recently I was reviewing some research on popular TED talks that found that the most successful speakers used more hand gestures, tonal variety, and smiling than the less successful ones.  A lot more.  More than twice as much, in fact.  Those speakers were rated as more charismatic than the other speakers, and more popular.  What’s […]

Why Executives Need to Become Intentional Communicators

Why Executives Need to Become Intentional Communicators

For executives with a public-facing role, the game has changed.  You can’t rely on common sense or instinct or winging it today as you once might have done.  With mobile phones and YouTube everywhere, you have to assume that your life as a leader is entirely transparent.  Leaders who rely on ad-libbing and improvisation risk […]