Communicating in the virtual world creates some built-in hazards for us humans because we originally evolved to communicate face to face. The virtual world has enveloped us in a few rapid years — far too fast for us to evolve in any sense to keep up with its different demands. Let’s look at a few […]
I’ve often posted on the importance of the voice to public speaking (here, here, and here, among many), and to leadership and authority in general. Remarkable research in the last decade (that I talked about in Power Cues, Chapter Four) reveals that the undertones of the voice are essential to the endorsement of a leader […]
I first encountered Alan Alda as the irreverent, anti-war doctor in M*A*S*H* the TV show. It was one of those shows that seemed important at the time because of its anti-war attitude and other acts of rebellion. It gave comfort to those of us for whom the war was a long way off, but the […]
We don’t have a speaker’s bill of rights, or an audience’s for that matter. But one day recently, after witnessing a speech gone wrong, and an audience angered, despite good intentions on both sides, I decided to rectify that lacuna. This week I’m offering the Speaker’s Bill of Rights as a way of addressing both […]
We’re only just beginning to understand how the mind works. As communicators, we still need to leaven our smugness when, say, a speech goes well, or a meeting, or a conversation, with humility. That’s because the huge majority of our communications are unconscious – and most of us are unintentional, unaware, unconscious communicators. I’ve been […]
For my second piece on neuro-myths, I’m tackling head-on the biggest, hottest development in neuroscience, according to some observers, in the last 20 years: mirror neurons. So enthusiastically have scientists embraced them, that they have become a kind of neuro-scientific Rosetta Stone, making all sorts of mental phenomena clear that have hitherto been obscure. They’ve […]
For my final podcast based on Trust Me: Four Steps to Authenticity and Charisma, I talk about the 4th step in the communications series I discuss in the book: Listening. Too little listening is going on among us today, and when it does happen, it's often at a superficial level. Here, I discuss how to […]
For my blog today, I'm posting a brief excerpt from a speech I gave last year on communications. The clip explains mirror neurons and why they're important to understand. Enjoy!