Why Can’t I Leave my Body Language to Chance?

Regular readers of this blog (and my book Power Cues) will know that I’m an advocate for a version of mindfulness that involves first learning to monitor your own body language, then others’ and then controlling your body language in order to control the conversation you’re having with other people, whether it’s a meeting, or […]

What Sepp Blatter Did Right

The FIFA president gave a fascinating resignation speech after 17 years in the job, thanks to the recent indictments on corruption charges and no doubt some other things going on behind the scenes. Sepp Blatter was sorrowful, defiant, and unwilling to relinquish control – in the midst of his resignation he was talking about how […]

Five Tips For Effective Communicating

I spent a day recently working with a team of people who belong to a part of the government that I can’t mention. But aside from talking about hamsters and flying cars instead of the real work they were doing, so that they didn’t have to kill me at the end of the day, the […]

Intentional Communicating

I found myself recently talking to a group of Harvard students at the end of a daylong conference, trying to persuade them to become intentional about their communications. You might think that I was preaching to the choir – surely Harvard students are intentional about their communications, if anyone is – but I found the […]

Making Business Relationships Work

In two previous posts I discussed some preliminary work I’ve been doing on the life cycle of a business relationship. I posited that the first stage, pretty clearly, is the relationship-establishing or deal-killing friend-or-foe analysis. In other words, neuroscience tells us, the first thing that people do when they get together is decide do I feel […]

How to Communicate Early in a Business Relationship

In a previous post I discussed some preliminary work I’ve been doing on the life cycle of a business relationship. I posited that the first stage, pretty clearly, is the relationship-establishing or deal-killing friend-or-foe analysis. In other words, neuroscience tells us, the first thing that people do when they get together is decide do I […]

What is the life cycle of a business relationship?

What is the life cycle of a business relationship? And how does neuroscience help us understand it, if at all? I’ve been doing some preparatory work on this question in advance of writing a new book on communications (details to come). Here’s what I’ve learned so far. I’m imagining the kind of business relationship where […]