Authenticity or Charisma?

Somewhere between the twentieth and the twenty-first centuries, the general public became tired of hype and decided that it wanted authenticity instead. It’s the most important quality in leadership communications today. Don’t believe me? Think about it: with it, you can move people to action. Without it, you can’t even get a hearing. You’re in […]

Which Is Better — A Humble Speaker or an Arrogant One?

Should a speaker be humble or – its opposite? Let’s call it ‘arrogant’? ‘Conceited’? ‘Egotistical’? Or the more neutral ‘assertive’? It takes some confidence to stand up in front of an audience and share your ideas, your passions, your point of view. And in fact, in my coaching, I spend a good deal of time […]

What Voice Should You Use?

A recent study out of the University of British Columbia found that we have a few strong preferences when it comes to voices:  we like voices similar to our own, we like men to use shorter words and women to use longer ones, and we like big, resonant voices – especially in men.  No one […]

Communication is different now – part 2

The second in a series of three blogs inspired by Nicco Mele’s new book, The End of Big Twenty-first century communication has changed how we connect to the world in three essential ways:  connectivity, authenticity, and style.  I discussed connectivity in the last post; this post is about authenticity. Radical Authenticity Means Making What’s Staged […]