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David Meerman Scott

The business value behind social media

By David Meerman Scott | Nov 16, 2010

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SAS Premiere Business Leadership Series Event

If you or others in your organization are struggling with the business value (and ROI) of implementing social media in your enterprise, you must watch this amazing panel discussion I participated in several weeks ago at the SAS Premiere Business Leadership Series Event.

Besides me, this terrific panel included:

Martin Giles, U.S. Technology Correspondent, The Economist who served as moderator. Martin is the best moderator I have ever worked with!

Chris Brogan, President of New Marketing Labs, popular blogger and co-author of Trust Agents and author of Social Media 101.

Charlene Li, founder of Altimeter Group and co-author of two books: Groundswell and Open Leadership.

Grab a coffee and check it out. Then pass it on the skeptics in your company.

Direct link to the video on YouTube.

On the panel, we looked into strategies, trends, issues and opportunities that executives are facing when considering the implementation of social media communication and analysis. In particular, Martin steered us to cite value and adoption of social media in both B2C and B2B with examples of companies engaged with these strategies.

Real-Time engagement

At one point during the discussions, Martin asked me for the name of a company doing a good job with B2B social media. I mentioned Boeing. And then a few people in the live and virtual audience tweeted what I said. Moments later, BoeingCorporate tweeted @dmscott thanks for citing us during #pbls10. Here's the air show effort DMS mentioned. http://bit.ly/dkQEqC

The real-time tweet by Boeing generated quite the buzz at the conference because it clearly showed that the company is paying attention to social media.

See comments.

About David Meerman Scott

David Meerman Scott is a marketing strategist, keynote speaker, seminar leader, and the author of The New Rules of Marketing & PR, an award-winning BusinessWeek bestseller published in 24 languages. He is also the author of the hit book World Wide Rave and three other books. His Web Ink Now blog is ranked by AdAge Power 150 as a top worldwide marketing blog.

He is a recovering VP of marketing for two publicly traded technology companies and was also Asia marketing director for Knight-Ridder, at the time one of the world’s largest newspaper and electronic information companies.

David has lived and worked in New York, Tokyo, Boston, and Hong Kong and has presented at industry conferences and events in over twenty countries on four continents.

Satisfied audiences include: Cisco, HP, Microsoft, The New York Islanders, NASDAQ Stock Market, the Government of Ontario, McKesson, U.S. Air Force, U.S. Marine Corps, SAP, Google, Digital River, Hill & Knowlton, Hanley Wood, Dow Jones, National Investor Relations Institute, Milken Institute Global Conference, America Credit Union Conference, TS2, Giant Screen Theater Association, Realtors® Conference, and many, many more…

Books by David Meerman Scott

Real Time Marketing and PR David Meerman Scott

New Rules of Marketing and PR David Meerman Scott

World Wide Rave David Meerman Scott