If Virtual Communication Is so Important, Why Do I Feel so Bad Using It?

For most people, moving into the digital world to communicate means experiencing significant loss of clarity, ease, and depth.  You struggle to convey the lightness of tone you want in an email, and risk offending your colleague because the smile doesn’t come through.  You tune out during an audio conference because some connection is missing […]

What’s Wrong with Virtual Communication, Part 2

Virtual relationships are more fragile and easily disrupted because they all lack the unconscious connections our face-to-face interactions automatically convey.  The lift of an eyebrow, a quick smile, a shake of the head – these are the ways we decode other people’s intents.  They are largely absent from all forms of digital communication. In business, […]

What’s Wrong with Virtual Communication, Part 1

We are all unwitting participants in a massive social experiment that began slowly after World War II and gathered speed in the last decade with the introduction of the smart phone.  We have created virtual personas, online worlds, digital connections, social media lives, email relationships, audio-conference teams, video linkups – the whole panoply of ways […]

How to Make Your Speaking Voice Sound More Intelligent

You’re standing in the wings, getting ready to go on stage to give an important speech.  If you’re like most people, you’re just a little nervous at this point.  Well, OK, maybe more than a little nervous.  Maybe you’re terrified.  And maybe you’re asking yourself, how do I sound more intelligent, confident, dominant, and attractive […]

An Update on Proxemics

An Update on Proxemics

Edward T. Hall virtually single-handedly invented the science of proxemics a generation ago, studying how humans handle the distances between us.  The word never caught on, but his insights have been extraordinarily valuable to those of us who are fascinated with body language and the ways in which humans communicate with one another. As I’ve mentioned […]