What Is Charisma?

What Is Charisma?

What is charisma?  Sooner or later almost everyone I coach asks me that question.  And it immediately leads to the next inevitable query:  How can I increase my own?   Charisma, as it is generally understood, is something you know when you see but you have a hard time putting your finger on or defining.  Some celebrities, […]

Dealing with Hostility as a Speaker

Dealing with Hostility as a Speaker

One of the interesting by-products of our world becoming more virtual over the past decade is that behavior which would never have been appropriate face-to-face is now leaking back into that world from the virtual one.  For speakers this development has a particularly interesting aspect:  audiences now feel more entitled to turn negative and to […]

How Our Virtual World Has Changed the Communication of Selling – Part Two

How Our Virtual World Has Changed the Communication of Selling – Part Two

This is the second installment in a three-part series adapted from my recent book, Can You Hear Me” How to Connect with People in a Virtual World.  In the first part, I argued that the internet and the mobile phone have fundamentally changed the sales cycle. Your potential customer is further along the sales journey; […]

Working Online in Business: Guidelines for Success (Part 2)

Working Online in Business: Guidelines for Success (Part 2)

Last week I started posting about how to use social networking in a business setting.  This week, I’m continuing that discussion with some principles that apply to social networking, and to online connections in general, and in the virtual part of the business world more generally.  Are you a salesperson answering questions for potential customers?  […]

Working Online in Business: Guidelines for Success (Part 1)

Working Online in Business: Guidelines for Success (Part 1)

Last week I started posting about how to use social networking in a business setting.  This week, I’m continuing that discussion with some principles that apply to social networking, and to online connections in general, and in the virtual part of the business world more generally.  Are you a salesperson answering questions for potential customers?  […]

Why Executives Need to Become Intentional Communicators

Why Executives Need to Become Intentional Communicators

For executives with a public-facing role, the game has changed.  You can’t rely on common sense or instinct or winging it today as you once might have done.  With mobile phones and YouTube everywhere, you have to assume that your life as a leader is entirely transparent.  Leaders who rely on ad-libbing and improvisation risk […]