Why Executives Need to Become Intentional Communicators

Why Executives Need to Become Intentional Communicators

For executives with a public-facing role, the game has changed.  You can’t rely on common sense or instinct or winging it today as you once might have done.  With mobile phones and YouTube everywhere, you have to assume that your life as a leader is entirely transparent.  Leaders who rely on ad-libbing and improvisation risk […]

More Fear of Public Speaking

More Fear of Public Speaking

The fear of public speaking is real and lodges somewhere on a scale of annoying-to-debilitating for most people.  I’ve posted many times on various ways to help with those jitters.  The best way is rehearsal, because if you’re confident and you’ve practiced many times, then whatever level of fear you have will be more manageable.  […]

How to Connect with an Audience Fast

How to Connect with an Audience Fast

Speakers, like executives, salespeople, managers, trainers, consultants, advisors, engineers – the whole information society, in fact – are terribly afraid of losing the attention that audiences seem to be increasingly unwilling to give them these days, and certainly not for long.  Whether large or small, audiences are now objects of great fear for anyone who […]

If Virtual Communication Is so Important, Why Do I Feel so Bad Using It?

For most people, moving into the digital world to communicate means experiencing significant loss of clarity, ease, and depth.  You struggle to convey the lightness of tone you want in an email, and risk offending your colleague because the smile doesn’t come through.  You tune out during an audio conference because some connection is missing […]

What’s Wrong with Virtual Communication, Part 2

Virtual relationships are more fragile and easily disrupted because they all lack the unconscious connections our face-to-face interactions automatically convey.  The lift of an eyebrow, a quick smile, a shake of the head – these are the ways we decode other people’s intents.  They are largely absent from all forms of digital communication. In business, […]