Last week I started posting about how to use social networking in a business setting. This week, I’m continuing that discussion with some principles that apply to social networking, and to online connections in general, and in the virtual part of the business world more generally. Are you a salesperson answering questions for potential customers? […]
Last week I started posting about how to use social networking in a business setting. This week, I’m continuing that discussion with some principles that apply to social networking, and to online connections in general, and in the virtual part of the business world more generally. Are you a salesperson answering questions for potential customers? […]
For my second blog post this week, I’m reaching back into the archives for a piece first published in 2014. I’m concerned in this information-overloaded world that posting twice a week may be too much for my readers. So here’s an experiment — digging into the archives for a post that still seems useful today. […]
This post is adapted from my new book, Can You Hear Me? How to Connect with People in a Virtual World, out today on Kindle, and on October 30 in hardcover. Today, I’m celebrating the virtual version with this post on using social media at work. If you get a chance, please go to Amazon […]
My blog posts this week are adapted from my new book, Can You Hear Me?, to be published by Harvard this month. Please consider clicking on the link below and purchasing a copy. I provide this blog as a free resource to people who care about public speaking, neuroscience, and communications, and selling books helps […]
My blog posts this week are adapted from my new book, Can You Hear Me?, to be published by Harvard this month. Please consider clicking on the link and purchasing a copy. I provide this blog as a free resource to people who care about public speaking and communications, and selling books helps to keep […]
This blog post is adapted from my forthcoming book, Can You Hear Me?, due out from Harvard in a few weeks. Without the exchange of emotion, and the ability to understand the intent of other people, communication becomes, if not impossible, at least far more difficult. People with autism apparently experience something very like this. […]
A recent question by pal John Keating reminded me that I had been meaning to do a blog post on the subject for some time. Here goes: what is the difference between acting and public speaking? Let’s address the basics first, and then get into a few of the subtleties. Actors generally speak someone else’s […]
This post is the second of two parts. In the first part I noted how virtual communication channels take out human emotion, leading to increased isolation and loneliness. The posts are based on my forthcoming book, Can You Hear Me?, to be published by Harvard in October. How does this second source of emotional connection […]
The first of two posts adapted from my forthcoming book, Can You Hear Me? Recent studies show that on a typical conference call, over 60 percent of the supposed participants are doing email, other work, going to the bathroom, shopping, or exercising or eating—or even taking another call. And a huge swathe of the workforce […]
