People I’m Grateful for: #2 – Steve Jobs

This blog is the second in a series of blogs on people that have added something important to the world of communications.  Today, it's Steve Jobs.  The series is personal and partial, but I welcome nominations for those you think I’ve missed.  I’m grateful to these people because understanding how we communicate is desperately important […]

How to Create a Short Speech

I tweeted recently that every speaker needs a 3-minute and a 20-minute version of her speech.  To that I would add that every speaker needs to know how to give a minute-long response, in answer to a question, for example, or for responding to the media.  So how do you all of these well?  What […]

How to Handle Q and A

How do you handle Q and A?  The traditional way is to take the first 45 minutes of an hour to talk, and then stop, saying, "I'd be happy to answer your questions now."  What happens?  You handle a few good questions, and then the session starts to run out of gas.  Finally, there's one […]