Tough Conversations

We all dread certain conversations — the one with the boss about a raise, with a teenage child about, say, a problem in school, or with a partner about a festering disagreement over the in-laws.  For some people, the anticipation is the worst part.  For most of us, though, the anticipation is bad enough, but […]

What happens when your words and body language don’t match?

What happens when your words and body language don’t match?  Audiences believe the body language every time.  But they don’t consciously take the two apart.  Our minds are constructed to infer intent from our unconscious reading of other people’s body language.  That’s for obvious survival reasons.  In other words, if someone starts walking toward me, […]