The art of listening – three ways to improve your leadership communication skills

Leadership communication always needs to be a two-way activity. Leaders, to be blunt, need followers, and a smart leader wants to know what those followers are thinking and doing. Moreover, leaders are in the business of persuasion, and you need to be listening to the people being persuaded or you won’t know how you’re doing. […]

In Praise of Listening

For my final podcast based on Trust Me:  Four Steps to Authenticity and Charisma, I talk about the 4th step in the communications series I discuss in the book:  Listening.  Too little listening is going on among us today, and when it does happen, it's often at a superficial level.  Here, I discuss how to […]